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Handmade Children’s Theme Beds - Handmade Children’s Playhouses

You are one step closer to making your children’s dreams come true

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FAQ’s

Here are the answers to some frequently asked questions and

other information that you may find helpful!

Q:  How do we order?

A:  Once you have chosen your children’s theme bed or playhouse just send us an email from the contact us page with a brief description of the item you require and we will contact you to discuss it further. That is the first step to making your child’s dream come true.

There are a lot of details and options to discuss, and we're always happy to go over them with you until you're completely happy with the bed you are ordering.

Q:  Do you offer finance?

A:  No, we don't offer finance but we do offer a payment plan that lets you pay in instalments click here for more information.

Q:  How do I pay?

A:  We accept payment by bank transfer or paypal. We take a deposit up front, and the remaining amount is due at installation.  

Q:  What is the U-Paint Option?

A:  The U-Paint Option is the freedom to purchase a bed without paint! These are great for a fun family project, or if you just want a natural-looking bed.  Our paint process is very time-consuming, so we're happy to offer a substantial discount if you want to tackle that yourself!

Q:  How long will it take for our bed to be delivered?

A:  We generally estimate that it will take between 4 and 6 weeks from the time payment clears until your bed is delivered to your home or business.  The time varies with order volume, while we do our very best to complete orders as quickly as possible, please keep in mind that each bed is individually built and painted, and for the best possible quality, that takes time! Delivery dates given are approximate only, and may be changed due to weather or other factors that could hinder installation.

Q:  How much does delivery and installation cost?

A:  Installation is £50.  Delivery is calculated by mileage ay 75p a mile.  Call us for a delivery quote to your location.

Q:  Do you accept returns/issue refunds?

A:  No, we cannot.  We will make every possible effort to ensure that you are thrilled with your bed, but due to the highly custom nature of our products, we cannot accept returns or issue refunds once materials have been purchased.


What size mattress do the beds take?

Our beds are made to standard British sizes. We make them for Junior size: 1400mm x 700mm and Single size: 1900mm x 900mm. Please contact us if you have a special requirement.

NOTE: For safety reasons the maximum depth of your mattress used in our beds should be 200mm.

What age group are the beds for?

This differs from child to child depending on their height but on average:

Junior: 3-6 year olds Standard Single: 6+

Please note that it is generally recommended that the top bunk is only used by children who are 6+

Can an adult sleep on the beds?

Yes our beds are as strong and sturdy as any adult bed

Can you choose your own colour?

Yes as long as its in the Valspar rangefrom B&Q

Are the beds already painted?

No , we use 3 coats of undercoat and finish it with an acrylic paint so its easy to wipe off those sticky marks.